Welcome to BookingMaster. We value your privacy and are committed to protecting your personal data and the data of your customers. This Privacy Policy explains how we collect, use, and safeguard information when you use our booking management platform.
1. Information We Collect
Account Information
When you register, we collect your email address, encrypted password, and business details (business name, description, logo, and banner).
Customer Data
We store customer information that you input into the system, specifically full names and phone numbers, to facilitate booking management.
Booking Details
We collect details related to appointments, including booking dates, times, reasons for booking, descriptions, and any file attachments (images or PDFs) uploaded to the system.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the scheduling and booking management service.
- To facilitate communication between businesses and customers.
- To send automated notifications and booking confirmations via WhatsApp.
- To manage your subscription and account access.
3. Data Sharing and Third Parties
We do not sell your personal data. However, we share necessary data with trusted third-party service providers:
- WhatsApp (Meta): We verify phone numbers and send booking notifications through the WhatsApp Business API. Phone numbers and message content are processed in accordance with Meta's privacy standards.
4. Data Security
We implement industry-standard security measures to protect your data. All passwords are encrypted, and file attachments are stored securely. However, no method of transmission over the internet is 100% secure.
5. Your Team & Access
If you operate as a team, authorized employees within your business group may have access to customer and booking data in accordance with the roles and permissions you assign.
6. Contact Us
If you have any questions about this Privacy Policy, please contact our support team.